betpar Privacy Policy

1. Introduction

betpar ("we", "us", "our", "betpar") operates the online casino and sports betting platform accessible at betpar.app. This Privacy Policy describes how betpar collects, stores, processes, and discloses personal data provided by users ("you", "User") when you register for, access, or use the betpar platform, including all casino games, live betting markets, account services, and customer support channels.

By registering at betpar or continuing to use the betpar platform after this Policy has been posted or updated, you consent to the data practices described in this Privacy Policy. This Policy should be read together with betpar's Terms & Conditions, available at betpar.app/terms-conditions.

2. Data Controller

betpar is the data controller responsible for the personal data collected through the betpar platform. For all data-related enquiries, including requests to access, correct, or delete your personal data, contact betpar via 24/7 live chat at betpar.app or by email at: support@betpar.app.

3. What Personal Data We Collect

3.1 Registration Data

When you create a betpar account, we collect the information you provide during registration, including:

• Full name as it appears on your government-issued identity document
• Date of birth (to verify you are 18 years of age or older)
• Pakistani mobile number or email address used as your betpar login identifier
• Residential address in Pakistan or internationally
• National identity number or passport number (where required for verification)

3.2 Financial Data

To process deposits and withdrawals at betpar, we collect transactional information including your preferred payment method (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, or Bank Alfalah account details), transaction amounts, and transaction history within your betpar account. Full payment credentials are not stored by betpar — processing is handled by certified payment service providers.

3.3 Platform Usage Data

betpar automatically collects data about how you interact with the platform, including:

• IP address and geolocation data at the time of betpar login and gameplay
• Device type, operating system, browser type, and screen resolution
• Pages visited, games played, bet history, wagering patterns, and session duration
• Responsible gaming tool settings and self-exclusion requests

3.4 Communications Data

When you contact betpar's support team via live chat or email, we retain records of those communications — including your name, contact details, and the substance of the enquiry — for quality assurance, fraud prevention, and regulatory compliance purposes.

4. How betpar Uses Your Personal Data

betpar processes your personal data on the following legal bases and for the following purposes:

• Contract Performance: To create and manage your betpar account, process deposits and withdrawals, deliver the games and services you request, and provide customer support.
• Legal Obligation: To verify your age and identity, comply with applicable anti-money laundering (AML) regulations, and meet any reporting obligations imposed by applicable regulatory authorities.
• Legitimate Interests: To detect and prevent fraud, abuse, and money laundering; to analyse platform usage for product improvement; to enforce betpar's Terms & Conditions; and to operate betpar's responsible gaming programme.
• Consent: To send you promotional communications about betpar bonuses, new games, and PSL season offers — where you have opted in. You may withdraw this consent at any time via your betpar account settings.

5. Age Verification & Responsible Gaming Data

Because betpar is an 18+ platform, age verification is a mandatory requirement at registration and may be re-required at any point during your betpar account lifetime. The age and identity data collected for verification is processed securely and retained for the period required by applicable regulations.

Data relating to your responsible gaming settings — including deposit limits you have set, cool-off periods you have activated, and any self-exclusion requests — is treated by betpar as sensitive personal data. It is not shared with third parties for marketing purposes. It may be shared with regulatory authorities where required by law or disclosed in aggregate anonymised form for responsible gaming research.

6. Sharing of Personal Data

betpar does not sell personal data to third parties. betpar may share personal data with the following categories of recipients solely to the extent necessary for the purposes described in this Policy:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and their respective processing partners — to execute deposit and withdrawal transactions on your betpar account.
• Game Providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, Play'n GO, and JILI — to deliver the game content you access through the betpar lobby.
• Identity Verification Services: Third-party KYC/AML service providers engaged to verify user identity and age at betpar.
• Regulatory Authorities: Where betpar is required to disclose personal data under applicable law or regulatory order.
• IT & Security Service Providers: Cloud infrastructure, cybersecurity, and anti-fraud technology providers who process data on betpar's behalf under binding data processing agreements.

7. Data Retention

betpar retains personal data for the period necessary to fulfil the purposes described in this Policy and to meet applicable regulatory retention obligations. As a general rule:

• Account and identity verification data is retained for a minimum of five years following account closure.
• Transaction records are retained for the period required by applicable financial regulations.
• Communication records are retained for a minimum of two years from the date of the communication.
• Responsible gaming records, including self-exclusion requests, are retained for the full duration of the exclusion period plus the regulatory minimum retention period thereafter.

After the applicable retention period, personal data is securely deleted or anonymised in accordance with betpar's data lifecycle management procedures.

8. Cookies & Tracking Technologies

betpar uses cookies and similar technologies to operate the platform, remember your betpar login session, analyse usage patterns, and deliver relevant promotional content. The betpar platform uses the following categories of cookies:

• Essential Cookies: Required for betpar to function, including session management and security tokens. These cannot be disabled.
• Analytics Cookies: Collect anonymised usage data to help betpar understand how the platform is used and where improvements can be made.
• Preference Cookies: Store your betpar platform preferences, such as language and display settings, between sessions.

You may manage non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the betpar platform.

9. International Data Transfers

betpar may process personal data on servers located outside of Pakistan. Where personal data is transferred internationally, betpar ensures appropriate safeguards are in place — including contractual protections equivalent to applicable data protection standards — to maintain the same level of protection described in this Privacy Policy.

10. Your Rights

Subject to applicable law, betpar users have the following rights in relation to their personal data:

• Right of Access: Request a copy of the personal data betpar holds about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data held by betpar.
• Right to Erasure: Request deletion of your personal data, subject to betpar's legal and regulatory retention obligations.
• Right to Restriction: Request that betpar restrict processing of your personal data in certain circumstances.
• Right to Object: Object to betpar's processing of your personal data where that processing is based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent to marketing communications at any time via your betpar account settings.

To exercise any of these rights, contact betpar via live chat at betpar.app or by email at: support@betpar.app. betpar will respond within applicable regulatory timeframes. Identity verification may be required before requests can be actioned.

11. Changes to This Privacy Policy

betpar reserves the right to update this Privacy Policy at any time. Where changes are material, betpar will notify registered users via their registered email address or via an in-platform notification prior to the changes taking effect. Continued use of betpar following notification of changes constitutes your acceptance of the revised Privacy Policy.

12. Contact

For all privacy-related enquiries, requests, or complaints, contact betpar's data team via 24/7 live chat at betpar.app or by email at: support@betpar.app. Please include your registered betpar username and a description of your request. Do not include your betpar account password in any email communication.